News:

Out of Hours
Out of hours GP services are arranged by North Tyneside Primary Care Trust and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged. For out of hours services please telephone 0300 123 4343.

Telephone advice/consultations
Sometimes you may want to speak to a doctor or nurse about something but do not need to come into the surgery for a  face-to-face appointment.

If you would like to talk to someone over the phone, you can contact reception, who will take your number and arrange a suitable time

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Practice Policies

Records and confidentiality.

Most patient information is held on computer. All personal information is confidential and the consent of individual patients is needed before it can be given to anyone else. Sometimes we may need to share information with other professionals involved in your care, but they also have a legal duty to keep it confidential.

You are entitled to see your health records if you want to do this, please ask at reception for details. We have leaflets to explain more about information/computerisation and how it is used.

 

Violent and aggressive patients

This practice has a zero tolerance approach and any patient who is violent, aggressive or abusive to GP’s, nurses, practice staff or other patients may be taken off our practice list.

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