Out of Hours
Out of hours GP services are arranged by North Tyneside Primary Care Trust and are provided by qualified doctors and nurses. You may receive telephone advice from a doctor or be asked to attend a local primary care centre for an examination. If, for medical reasons, travel is impossible, a home visit from a doctor can be arranged. For out of hours services please telephone 0300 123 4343.

Telephone advice/consultations
Sometimes you may want to speak to a doctor or nurse about something but do not need to come into the surgery for a  face-to-face appointment.

If you would like to talk to someone over the phone, you can contact reception, who will take your number and arrange a suitable time

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

We are very aware that taking the "patient-eye" view of practice life is very useful.  We have valued the information we have gleaned over the years from all the patient surveys we have done.  We decided to take this a step further and launch a patient - participation group.  We had a first meeting in May this year.

We are hoping to expand the group so that we can have a core membership of about 12 people who will be willing to come to meetings approximately 4 - 6 times per year.  We would also like a wider group of people who are willing to let us contact them by email to get feedback.  We are interested in your views on things like:

  • What works well in the practice
  • Where we could do better
  • What services do we not currently offer but may be useful
  • How could we improve the nuts and bolts – such as the waiting room
  • What are we like at communicating with patients?

 

If you would like to know more about taking part - please send us an email or ring the surgery and ask to speak to the practice manager.

 

October 2011 - please take part in our survey!  There are paper copies available in the waiting room.

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website